All Systems Operational

About This Site

This status page displays the current system status of all services provided by CrossEngage.

User Interface Operational
Segmentation Operational
Web tracking Operational
Campaign Dispatch Operational
Audience campaign dispatch Operational
Realtime campaign dispatch Operational
Stories Dispatch Operational
APIs Operational
API v1.0 ? Operational
API v2.0 ? Operational
Integration Partners Operational
mailgun API Operational
mailgun Events & Logs Operational
SendGrid API v3 Operational
SendGrid Event Webhook Operational
Google Apps Analytics Operational
Twilio SMS Operational
Twilio REST API Operational
Mandrill Mandrill Global Operational
Predictions Operational
Customer Prediction Platform Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 1, 2024

No incidents reported today.

Feb 29, 2024

No incidents reported.

Feb 28, 2024

No incidents reported.

Feb 27, 2024

No incidents reported.

Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024
Completed - The scheduled maintenance has been completed.
Feb 23, 05:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 23:00 CET
Scheduled - We are writing to inform you about the last of two scheduled network maintenances on our data center provider, which will impact the Predictions Platform from Thursday, February 22nd, 11:00 PM CET to 5:00 AM CET on Friday, February 23rd.

During this time, the Predictions Platform will be unavailable. All other services will remain operational.
We understand that this maintenance may cause inconvenience, and we apologize for any disruption it may cause. However, this work is necessary to upgrade our network infrastructure and ensure continued performance and stability of the Predictions Platform.

To minimize disruptions, we kindly ask that you do not schedule any tasks to run on the Predictions Platform during the maintenance window. Our team will also be conducting checks to identify and reschedule any tasks already scheduled for this period. However, as an added precaution, we encourage you to review your scheduled tasks and remove any that might conflict with the maintenance window.

We appreciate your understanding and cooperation. To help you plan effectively, we recommend scheduling any important tasks for the Predictions Platform outside of the maintenance window, ideally after Friday, February 23rd, 5:00 AM CET.

Important Note: This maintenance is specific to the Predictions Platform and will not affect any other services. If you have any questions or concerns about how this maintenance might impact your specific situation, please do not hesitate to reach out to our support team using you preferred channels.

Thank you for your cooperation!

Sincerely,
Your CrossEngage Team

Feb 8, 18:27 CET
Feb 22, 2024
Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024
Completed - The scheduled maintenance has been completed.
Feb 16, 05:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 23:00 CET
Scheduled - We are writing to inform you about the first of two scheduled network maintenances on our data center provider, which will impact the Predictions Platform from Thursday, February 15th, 11:00 PM CET to 5:00 AM CET on Friday, February 16th.

During this time, the Predictions Platform will be unavailable. All other services will remain operational.
We understand that this maintenance may cause inconvenience, and we apologize for any disruption it may cause. However, this work is necessary to upgrade our network infrastructure and ensure continued performance and stability of the Predictions Platform.

To minimize disruptions, we kindly ask that you do not schedule any tasks to run on the Predictions Platform during the maintenance window. Our team will also be conducting checks to identify and reschedule any tasks already scheduled for this period. However, as an added precaution, we encourage you to review your scheduled tasks and remove any that might conflict with the maintenance window.

We appreciate your understanding and cooperation. To help you plan effectively, we recommend scheduling any important tasks for the Predictions Platform outside of the maintenance window, ideally after Friday, February 16th, 5:00 AM CET.

Important Note: This maintenance is specific to the Predictions Platform and will not affect any other services. If you have any questions or concerns about how this maintenance might impact your specific situation, please do not hesitate to reach out to our support team using you preferred channels.

Thank you for your cooperation!

Sincerely,
Your CrossEngage Team

Feb 8, 18:24 CET