All Systems Operational

About This Site

This status page displays the current system status of all services provided by CrossEngage.

User Interface Operational
Segmentation Operational
Web tracking Operational
Campaign Dispatch Operational
Audience campaign dispatch Operational
Realtime campaign dispatch Operational
Stories Dispatch Operational
APIs Operational
API v1.0 ? Operational
API v2.0 ? Operational
Integration Partners Operational
mailgun API Operational
mailgun Events & Logs Operational
SendGrid API v3 Operational
SendGrid Event Webhook Operational
Google Apps Analytics Operational
Twilio SMS Operational
Twilio REST API Operational
Mandrill Mandrill Global Operational
SendGrid Marketing Campaigns Operational
SendGrid Email Activity Operational
SendGrid API Operational
SendGrid API v2 Operational
Predictions Operational
Customer Prediction Platform Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 24, 2024

No incidents reported today.

May 23, 2024

No incidents reported.

May 22, 2024

No incidents reported.

May 21, 2024

No incidents reported.

May 20, 2024
Resolved - After montoring the system for several hours we consider this incident as resolved.

Your CrossEngage team

May 20, 20:52 CEST
Monitoring - A fix has been implemented and we are consuming data queues. Message dispatching resumed and we are currently processing previously scheduled dispatches.

We will keep monitoring for the next hours.

Your CrossEngage Team.

May 20, 11:56 CEST
Update - The issue has been identified and a fix is being implemented.

Our engineers are currently working on this. We will publish an update as soon as campaign execution resumes.

Please accept our apologies for the inconvenience this causes and please do reach out if you have any further queries.

May 20, 09:46 CEST
Identified - We are currently experiencing degraded platform performance connected to segmentation.

In order to implement measures to solve it we have paused message dispatching.

Our engineers are currently working on this. We will publish an update as soon as campaign execution resumes.

Please accept our apologies for the inconvenience this causes and please do reach out if you have any further queries.

May 20, 05:17 CEST
May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.