All Systems Operational
About This Site
This status page displays the current system status of all services provided by CrossEngage.
User Interface
Operational
Segmentation
Operational
Web tracking
Operational
Campaign Dispatch
Operational
Audience campaign dispatch
Operational
Realtime campaign dispatch
Operational
Stories Dispatch
Operational
APIs
Operational
API v1.0
?
Operational
API v2.0
?
Operational
Integration Partners
Operational
mailgun API
Operational
mailgun Events & Logs
Operational
SendGrid API v3
Operational
SendGrid Event Webhook
Operational
Google Apps Analytics
Operational
Twilio SMS
Operational
Twilio REST API
Operational
Mandrill Mandrill Global
Operational
SendGrid Marketing Campaigns
Operational
SendGrid Email Activity
Operational
SendGrid API
Operational
SendGrid API v2
Operational
Predictions
Operational
Customer Prediction Platform
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled data center maintenance
Oct 29, 2024 05:00-06:00 CET
Hello,
We want to bring an important matter to your attention. On October 29th, between 5AM and 6AM, our data center will be undergoing routine but essential maintenance. We expect this process to be seamless, but we believe in transparency and want to keep you fully informed.
Given the nature of this maintenance, we strongly advise against scheduling or executing any marketing campaigns during this one-hour timeframe. By avoiding campaign activities during this brief window, you can help ensure the integrity and effectiveness of your marketing efforts.
In the rare case of a service interruption, potential effects could include:
- Temporary inability to dispatch messages (emails, SMS, push notifications) to your audience
- Delays in receiving response data from third-party providers
- Interruptions in tracking customer activities via website beacons
- It is possible that campaigns scheduled in this time window might under-dispatch or fail
Please be assured that our expert team is well-prepared for this maintenance event. We'll be actively monitoring all systems throughout the process and are ready to swiftly address any issues that may arise.
We understand that this may cause a slight inconvenience, and we truly appreciate your flexibility and understanding. This maintenance is crucial in our ongoing efforts to enhance our infrastructure and continue providing you with top-tier marketing technology services.
If you have any questions, concerns, or need to discuss how this might impact your specific marketing activities, please don't hesitate to contact our dedicated support team. We're here to assist you in any way we can.
Thank you for your continued trust and partnership.
Posted on Oct 17, 2024 - 18:32 CEST
We want to bring an important matter to your attention. On October 29th, between 5AM and 6AM, our data center will be undergoing routine but essential maintenance. We expect this process to be seamless, but we believe in transparency and want to keep you fully informed.
Given the nature of this maintenance, we strongly advise against scheduling or executing any marketing campaigns during this one-hour timeframe. By avoiding campaign activities during this brief window, you can help ensure the integrity and effectiveness of your marketing efforts.
In the rare case of a service interruption, potential effects could include:
- Temporary inability to dispatch messages (emails, SMS, push notifications) to your audience
- Delays in receiving response data from third-party providers
- Interruptions in tracking customer activities via website beacons
- It is possible that campaigns scheduled in this time window might under-dispatch or fail
Please be assured that our expert team is well-prepared for this maintenance event. We'll be actively monitoring all systems throughout the process and are ready to swiftly address any issues that may arise.
We understand that this may cause a slight inconvenience, and we truly appreciate your flexibility and understanding. This maintenance is crucial in our ongoing efforts to enhance our infrastructure and continue providing you with top-tier marketing technology services.
If you have any questions, concerns, or need to discuss how this might impact your specific marketing activities, please don't hesitate to contact our dedicated support team. We're here to assist you in any way we can.
Thank you for your continued trust and partnership.
Posted on Oct 17, 2024 - 18:32 CEST