Partially Degraded Service

About This Site

This status page displays the current system status of all services provided by Spotler ActivatePro (formerly Crossengage).

User Interface Operational
Segmentation Operational
Web tracking Operational
Campaign Dispatch Operational
Audience campaign dispatch Operational
Realtime campaign dispatch Operational
Stories Dispatch Operational
APIs Operational
API v1.0 ? Operational
API v2.0 ? Operational
Integration Partners Degraded Performance
mailgun API Operational
mailgun Events & Logs Operational
SendGrid API v3 Operational
SendGrid Event Webhook Operational
Google Apps Analytics Operational
Twilio SMS Degraded Performance
Twilio REST API Operational
Mandrill Mandrill Global Operational
SendGrid Marketing Campaigns Operational
SendGrid Email Activity Operational
SendGrid API Operational
SendGrid API v2 Operational
Predictions Operational
Customer Prediction Platform Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 22, 2025

No incidents reported today.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025
Degraded Indexing Performance
Resolved - This incident has been resolved.
Apr 18, 00:35 CEST
Monitoring - A fix has been implemented and the product feed is available again. We will keep monitoring for the next hours.

We are sorry for the inconvenience.

Your ActivatePro Team.
Apr 17, 21:41 CEST
Identified - A fix has been implemented and we are consuming data queues. We will keep monitoring for the next hours.

We also identified a connected issue with the connection to the Product feed, which in some cases can effect the dispatch of messages as well. Our engineers are working on a fix right now.

Your ActivatePro Team.
Apr 17, 21:08 CEST
Investigating - We have detected a delay in the processing of updates sent to our system. Our system receives and queues the data and it will be visible in your segments with delay. Campaign dispatching is not affected, but segmenting might be as most recent updates are not instantly visible.

Our Engineering Team is on it and we will post an update as soon as one is available.

Your CrossEngage Team.
Apr 17, 19:35 CEST
Apr 17, 2025
Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

Apr 10, 2025

No incidents reported.

Apr 9, 2025

No incidents reported.

Apr 8, 2025

No incidents reported.

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