CrossEngage Status

All Systems Operational

About This Site

This status page displays the current system status of all services provided by CrossEngage.

User Interface Operational

Segmentation Operational

Web tracking Operational

Campaign Dispatch Operational

Audience campaign dispatch Operational

Realtime campaign dispatch Operational

Stories Dispatch Operational

APIs Operational

API v1.0 Operational

API v2.0 Operational

Integration Partners Operational

mailgun API Operational

mailgun Events & Logs Operational

SendGrid API v3 Operational

SendGrid Event Webhook Operational

Google Apps Analytics Operational

Twilio SMS Operational

Twilio REST API Operational

Mandrill Mandrill Global Operational

SendGrid Marketing Campaigns Operational

SendGrid Email Activity Operational

SendGrid API Operational

SendGrid API v2 Operational

Predictions Operational

Customer Prediction Platform Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 12, 2024

No incidents reported today.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

Degraded performance on data ingestion

Resolved - All queued data has been fully processed and all systems are processing data normally again.

After thoroughly monitoring our systems we are marking this incident as resolved.

We apologize if this delay caused any inconvenience.

Your CrossEngage team.
Oct 9, 19:54 CEST

Monitoring - A fix has been implemented. We are rapidly consuming data queues & will keep monitoring in the coming hours.
Oct 9, 18:27 CEST

Identified - We have detected a delay in processing/indexing of some user updates, events are processed normally.

Our Engineering Team is on it and we will post an update as soon as one is available.

Your CrossEngage Team.
Oct 9, 17:21 CEST

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.