Partially Degraded Service

About This Site

This status page displays the current system status of all services provided by Spotler ActivatePro (formerly Crossengage).

User Interface Operational
Segmentation Operational
Web tracking Operational
Campaign Dispatch Operational
Audience campaign dispatch Operational
Realtime campaign dispatch Operational
Stories Dispatch Operational
APIs Operational
API v1.0 Operational
API v2.0 Operational
Export API Operational
Integration Partners Degraded Performance
mailgun API Operational
mailgun Events & Logs Operational
SendGrid API v3 Operational
SendGrid Event Webhook Operational
Google Apps Analytics Operational
Twilio SMS Degraded Performance
Twilio REST API Operational
Mandrill Mandrill Global Operational
SendGrid Marketing Campaigns Operational
SendGrid Email Activity Operational
SendGrid API Operational
SendGrid API v2 Operational
Predictions Operational
Customer Prediction Platform Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Data Center Maintenance Jul 13, 2026 22:00 - Jul 14, 2026 02:00 CEST

Dear customers,

We want to bring an important matter to your attention.

On July 13th, between 10 PM and 2AM CEST, our data center will be undergoing routine but essential maintenance.

Please note that during this time, you may experience brief periods of application unavailability.

Given the nature of this maintenance, we strongly advise against scheduling or executing any marketing campaigns during this timeframe.

In the case of a service interruption, potential effects could include:

- Temporary inability to dispatch messages (emails, SMS, push notifications, Webhooks) to your audience
- Delays in receiving response data from third-party providers
- Interruptions in tracking customer activities via website tracking and API updates
- It is possible that campaigns scheduled in this time window might under-dispatch or fail

We'll be actively monitoring all systems throughout the process and are ready to swiftly address any issues that may arise.

We understand that any downtime can be inconvenient, and we sincerely appreciate your patience and understanding as we work to enhance your experience with our platform.

Thank you for your continued support.

Warm regards,
Your ActivatePro Team

Posted on Jul 07, 2026 - 18:04 CEST
Jul 8, 2026

No incidents reported today.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.