Scheduled data center maintenance
Scheduled Maintenance Report for CrossEngage
Completed
The scheduled maintenance has been completed.
Posted Oct 29, 2024 - 07:54 CET
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 29, 2024 - 07:25 CET
Scheduled
Hello,

we got informed that the previous maintenance from our data center earlier had to get extended and will continue until 8AM.

As stated in the previous maintenance notice, in the rare case of a service interruption, potential effects could include:

- Temporary inability to dispatch messages (emails, SMS, push notifications) to your audience
- Delays in receiving response data from third-party providers
- Interruptions in tracking customer activities via website beacons
- It is possible that campaigns scheduled in this time window might under-dispatch or fail

We are actively monitoring all systems throughout the process and are ready to swiftly address any issues that may arise.

We understand that this may cause a slight inconvenience, and we truly appreciate your flexibility and understanding. This maintenance is crucial in our ongoing efforts to enhance our infrastructure and continue providing you with top-tier marketing technology services.

Thank you for your continued trust and partnership.
Posted Oct 29, 2024 - 07:24 CET
This scheduled maintenance affected: Campaign Dispatch (Audience campaign dispatch, Realtime campaign dispatch, Stories Dispatch), User Interface, Segmentation, Web tracking, APIs (API v1.0, API v2.0), Integration Partners (mailgun API, mailgun Events & Logs, SendGrid API v3, SendGrid Event Webhook, Google Apps Analytics, Twilio SMS, Twilio REST API, Mandrill Mandrill Global, SendGrid Marketing Campaigns, SendGrid Email Activity, SendGrid API, SendGrid API v2), and Predictions (Customer Prediction Platform).