Data Processing Delay
Incident Report for CrossEngage
Resolved
This incident has been resolved.
Posted Oct 29, 2024 - 19:36 CET
Monitoring
The event lag has now been fully processed as of 15:25 (CET) and all events are fully caught up.

We will keep the state of this incident in monitoring for a few more hours.

If you have any questions feel free to reach out to us.

Your CrossEngage Team.
Posted Oct 29, 2024 - 15:31 CET
Identified
We have detected a delay in the processing of updates sent to our system. Our system receives and queues the data and it will be visible in your segments with delay. Campaign dispatching is not affected, but segmenting might be as most recent events are not instantly visible.

Our Engineering Team is on it and we will post an update as soon as one is available.

Your CrossEngage Team.
Posted Oct 29, 2024 - 14:42 CET
This incident affected: APIs (API v1.0, API v2.0) and Segmentation, Web tracking.
← Current Status Powered by Atlassian Statuspage