ActivatePro Status

All Systems Operational

About This Site

This status page displays the current system status of all services provided by Spotler ActivatePro (formerly Crossengage).

User Interface Operational

Segmentation Operational

Web tracking Operational

Campaign Dispatch Operational

Audience campaign dispatch Operational

Realtime campaign dispatch Operational

Stories Dispatch Operational

APIs Operational

API v1.0 Operational

API v2.0 Operational

Export API Operational

Integration Partners Operational

mailgun API Operational

mailgun Events & Logs Operational

SendGrid API v3 Operational

SendGrid Event Webhook Operational

Google Apps Analytics Operational

Twilio SMS Operational

Twilio REST API Operational

Mandrill Mandrill Global Operational

SendGrid Marketing Campaigns Operational

SendGrid Email Activity Operational

SendGrid API Operational

SendGrid API v2 Operational

Predictions Operational

Customer Prediction Platform Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 16, 2025

No incidents reported today.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

Degraded Performance of Export API

Resolved - Dear customers,

all missing data for event exports via Export API have been processed now. Please note that the delayed processing requires an adjustment of the export-interval for the affected timeframe.

We are sorry for any inconveniences.

Your ActivatePro Team
Sep 9, 17:22 CEST

Update - We are continuing to work on a fix for this issue.

The developers did implement a fix that makes new data available to export again, but the timeframe of ~12:00 03.09. — ~18:00 08.09. is not processed yet and needs additional work.

We will update you when all data is available again to export.

Your ActivatePro Team
Sep 8, 19:48 CEST

Identified - Dear customers,

please be informed that our system currently faces some issues with event exports via Exports API.

Exports affected are event exports that include events that were ingested on 03.09.2025 or later - these event will currently be missing from the exported files. Exports with earlier intervalls are not affected.

Our developers are already working on a fix and we will update you as soon a fix is implemented.

We apologize for the inconvenience.

Your ActivatePro Team
Sep 8, 17:08 CEST

Sep 8, 2025

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.