All Systems Operational

About This Site

This status page displays the current system status of all services provided by CrossEngage.

User Interface Operational
Segmentation Operational
Web tracking Operational
Campaign Dispatch Operational
Audience campaign dispatch Operational
Realtime campaign dispatch Operational
Stories Dispatch Operational
APIs Operational
API v1.0 ? Operational
API v2.0 ? Operational
Integration Partners Operational
mailgun API Operational
mailgun Events & Logs Operational
SendGrid API v3 Operational
SendGrid Event Webhook Operational
Google Apps Analytics Operational
Twilio SMS Operational
Twilio REST API Operational
Mandrill Mandrill Global Operational
SendGrid Marketing Campaigns Operational
SendGrid Email Activity Operational
SendGrid API Operational
SendGrid API v2 Operational
Predictions Operational
Customer Prediction Platform Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025
Resolved - This incident has been resolved.
Mar 20, 17:57 CET
Monitoring - A fix has been implemented, and the systems are back to normal.

Our engineers will keep monitoring the situation in the upcoming hours, but no more disruption is expected.

We will post more updates as they come.

Please accept our apologies for the inconvenience this causes and please do reach out if you have any further queries.

Mar 20, 15:24 CET
Investigating - We are currently experiencing degraded platform performance, impacting event data processing and segmentation.
Please note that user updates are being processed as expected. Event data is currently queued and may appear in your segments with a delay.
Our engineering team is working to resolve this issue, and we will provide updates as soon as more information becomes available.
We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding.
Best regards,
The ActivatePro Team

Mar 20, 10:32 CET
Mar 19, 2025

No incidents reported.