CrossEngage Status

All Systems Operational

About This Site

This status page displays the current system status of all services provided by CrossEngage.

User Interface Operational

Segmentation Operational

Web tracking Operational

Campaign Dispatch Operational

Audience campaign dispatch Operational

Realtime campaign dispatch Operational

Stories Dispatch Operational

APIs Operational

API v1.0 Operational

API v2.0 Operational

Integration Partners Operational

mailgun API Operational

mailgun Events & Logs Operational

SendGrid API v3 Operational

SendGrid Event Webhook Operational

Google Apps Analytics Operational

Twilio SMS Operational

Twilio REST API Operational

Mandrill Mandrill Global Operational

SendGrid Marketing Campaigns Operational

SendGrid Email Activity Operational

SendGrid API Operational

SendGrid API v2 Operational

Predictions Operational

Customer Prediction Platform Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 3, 2025

No incidents reported today.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

Degraded Platform Performance

Resolved - This incident has been resolved.
Mar 20, 17:57 CET

Monitoring - A fix has been implemented, and the systems are back to normal.

Our engineers will keep monitoring the situation in the upcoming hours, but no more disruption is expected.

We will post more updates as they come.

Please accept our apologies for the inconvenience this causes and please do reach out if you have any further queries.
Mar 20, 15:24 CET

Investigating - We are currently experiencing degraded platform performance, impacting event data processing and segmentation.
Please note that user updates are being processed as expected. Event data is currently queued and may appear in your segments with a delay.
Our engineering team is working to resolve this issue, and we will provide updates as soon as more information becomes available.
We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding.
Best regards,
The ActivatePro Team
Mar 20, 10:32 CET